Every unit in the county checks in through Comms. Dispatchers run the radio, triage calls, and keep LE, Fire & EMS, and DOT coordinated in real time.
Owns dispatch policy and training standards across all departments.
Oversees live dispatch floor during a shift and handles escalations.
Runs multi-channel traffic and trains new dispatchers.
Core role — call intake, unit assignment, and radio traffic.
Entry rank. Shadows live shifts before solo channel assignment.
Taking 911 calls in character and translating them into clean radio traffic.
Tracking who's on which call, and keeping units from stepping on each other.
Looping DOT into an LE scene, or Fire & EMS into a crash — Comms is the thread that ties it together.